Ebook Download ITIL® Practitioner GuidanceFrom The Stationery Office

Ebook Download ITIL® Practitioner GuidanceFrom The Stationery Office

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ITIL® Practitioner GuidanceFrom The Stationery Office

Ebook Download ITIL® Practitioner GuidanceFrom The Stationery Office

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ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.

The book assumes knowledge of ITIL and ITSM up to ITIL Foundation level, and begins with a discussion of the guiding principles of ITSM:

Focus on value

Start where you are

Progress iteratively

Be transparent

Keep it simple

Design for experience

Work holistically

Observe directly

Collaborate

It goes on to explain how these guiding principles are essential for ITSM and how they relate to philosophies, frameworks and methodologies such as DevOps, Lean, Agile etc.

The publication shows how following the CSI (continual service improvement) approach, and how the core skills of organizational change management, communication, metrics and measurement, can underpin successful ITSM improvement initiatives.

Assembled by the Practitioner Architect Team of Kevin Behr, Karen Ferris, Lou Hunnebeck, Stuart Rance, Barclay Rae and Paul Wilkinson, a team of renowned ITSM experts under the guidance of AXELOS' Kaimar Karu, ITIL Practitioner Guidance concludes with a practical toolkit containing templates, worksheets and assessments that will help ITSM professionals to improve the value of the service they provide to their customers.

• Sales Rank: #416273 in Books
• Published on: 2016-01-25
• Original language: English
• Number of items: 1
• Dimensions: 10.90" h x .50" w x 8.40" l, .0 pounds
• Binding: Paperback
• 1 pages

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Ebook Free Never Chase A Paycheck AgainBy Robert J. Watkins

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Never Chase A Paycheck AgainBy Robert J. Watkins

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With jobs, cash and opportunities disappearing, people are finding it difficult to transition make ends meet. Less than 200 pages, Robert Watkins shares his step-by-step plan to personal freedom. In this book, you ll receive: Sure-fire strategies to create your own income now Time-tested solutions to get paid from your passion A reliable plan to develop new relationships Proven solutions to transition into what you love doing Whether employed or unemployed, CEO or student, ministry leader or volunteer with the how-tos , resources and insight you need to Never Chase A Paycheck Again!

• Sales Rank: #1700126 in Books
• Published on: 2010-03-12
• Binding: Paperback
• 168 pages

Review
Never Chase a Paycheck Again is one of those books I wish I had read when I was 22 years old. It's filled with principles and practices that will help you achieve financial freedom. I highly recommend this important book for everyone. --Os Hillman, Marketplace Leaders

Robert Watkins blends his life experiences with thousands of others he has helped in chasing their dreams profitably and not chasing a paycheck. His practical insights could not only make you a financial success, but help you launch your God-given purpose. Never Chase A Paycheck Again will help you do just that. --Dr. Samuel R. Chand, President Emeritus

Wow, I simply love this book. Seldom does a book say it better or more powerfully than Never Chase A Paycheck Again. This book is a must read for those who want to navigate the slippery slope of financial freedom and self sufficiency. --George Fraser, author of Click and Success Runs In Our Race

About the Author
Business and leadership expert, Robert Watkins is the president of Kings & Priests Unlimited, an organization of business and ministry leaders that provide relationships and resources to help families, corporations and churches maximize their financial and business potential. Through his business, finance and leadership speaking engagements, Dr. Watkins encourages and motivates tens of thousands of individuals each year.

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